by Carol Visser on May 28, 2015
“Why do groomers need to gild the lily of their work, so to speak, by adding bows, bandannas and other bling as finishing accents? Doesn’t the work stand for itself? Groomers do it to send a message: “I think your dog is special. You and your pet are worth a little extra, and I go the extra mile on your pet.” Sending that message is worth the extra time, trouble and money it may take…”

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by Carol Visser on Apr 27, 2015
“Spring is here, and summer is just around the corner, ushering in the season of allergies and fleas. Retailers, therefore, should be ready to help customers by providing solutions to the skin and coat care issues that are so common this time of year.Dogs are more likely to exhibit sensitivity…”
by Carol Visser on Mar 30, 2015
“It used to be that customers were looking for a pet shampoo that lathers well, smells nice and cleans effectively. However, consumers today want more—much more. Pet owners are looking beyond how these products work, and focusing in on ingredient labels and how product components will affect their pets’ health…”
by Carol Visser on Mar 1, 2015
“Paper or plastic? It used to be the inevitable question asked at the grocery store checkout counter. What is the difference? People have firmly held opinions—some say paper is better because it is sustainable, while others contend that plastic costs less, can be recycled and does not take down forests.…”
by Carol Visser on Feb 1, 2015
“Shedding is a problem that just about every pet owner faces, and it can be a troublesome one. Luckily, pet retailers are in a position to be shedding solution heroes for their customers. Some thoughtful merchandising and customer education can lead to strong sales and provide much-needed help for customers…”