While Pet Business puts the final touches on all of our plans for the upcoming Global Pet Expo, which will be held Feb. 20-22 in Orlando, Fla., I’m looking forward to what has quickly become one of my favorite features of the show—the Retailer Excellence Awards.
As the editor in chief of Pet Business, the exclusive publishing partner of Global Pet Expo since the show was launched in 2005, I’ve had the pleasure of serving on the Retailer Excellence Awards judging panel for the past two years. Learning about all of the great retail businesses that are nominated in one, some or all of the awards categories included in the program has really impressed me with the level of creativity, professionalism and generosity that exists within the pet industry. And as impressive as these retailers are on paper, they’re even better to meet in person.
I invite everyone attending this year’s Global Pet Expo to come to this year’s awards presentation, which will take place at the Industry Breakfast 8:00 – 8:45 a.m. on Thursday, Feb. 21. If you can’t make it, be sure to visit petbusiness.com/globalpetexpo during or after the awards presentation. Here, you will find a full list of this year’s honored retailers, as well as photos of and exclusive interviews with the winners.
The 2013 Retailer Excellence Awards Categories are:
• Best Overall Single-Store Retailer
• Best Overall Multi-Unit Retailer (2 to 10 stores)
• Best Overall Multi-Unit Retailer (more than 10 stores)
• Best Overall Animal Specialty Store
• Merchandising Excellence
• Multi-Service Excellence
• Marketing Excellence
• Customer Service Excellence
• Excellence in Store Design
• Community Service
Check out this video about last year's inaugural edition of the Retailer Excellence Awards: